Read Reviews from Grimes Heating & Air Conditioning Customers

5 star review

A/C went out. Needed new units. Excellent service and price. Crew were professional & polite. Finished job in timely manner and cleaned after themselves. Recommend Grimes to everyone.
Chris T.

5 star review

Couldn’t be happier with our new ac system. Used grimes ac as they’d been around for a long time and I knew they would stand behind the unit. Guys showed up on time and promptly went to work on replacing my old unit. Ac works great. Thank you for a job well done.
Ralph W.

5 star review

I needed to replace my aged and failing AC system in my home. Grimes Heating and Air Conditioning provided service to my place of work, so I decided to reach out to them. Extremely professional, knowledgeable, and courteous service. They took the older unit’s information, plus my home’s square footage under air, to match up a perfect system for my home. They do not try to oversell you on buying a flagship unit either. (I’m sure you could request that, but they would ensure that you’re informed of a perfectly matched unit to your place in addition to one with all the crazy new features, and they’d respect your choice). Installation took a full day, but when they completed the project and left, the place was spotless and as clean as before their arrival. The Supervisor and the Install Team were friendly, knowledgeable, and paid attention to detail. As for pricing, I had shopped around for quotes, and Grimes easily beat the other providers. I trust their service teams will be as responsive if anything arises.
Stephen M.

5 star review

Grimes AC came through for me with the BEST comparative prices…. I was impressed with the Owner (Timmy) who showed for the estimate for service and after my comparison with the other companies in the area I had to call him right back and offer him the opportunity to replace my entire AC system. To top it off my installment was completed the very next day with ample service installers arriving first thing in the morning and immediately started working. My entire system was completed within just a few hours. Installers Brian and Evan were outstanding in completing the job. They answered my questions and even gave me great tips to keep my system running. I couldn’t be happier with the service and the immediate attention I was given by Grimes A/C. A job well done!!! 😊
Trish B-G.

5 star review

From quote and through installation the Grimes team was the lowest price, courteous, clean, and professional.

Grimes crushed their competitors on price! Grimes will not try to oversell you anything you do not need or require with your new system. You can certainly request upgrades if you feel like you need them and they are more than willing to install them.

The Grimes staff quoted on Friday and made themselves available all weekend to answer any questions I had regarding the new system. I finally made up my mind on Sunday and they were in my driveway on Monday with everything they needed to complete the install same day.

Overall outstanding equipment, price, installation, and professionalism!

I will be purchasing their annual service contract and will comment on that as that progresses.
Steven J.

5 star review

I have been dealing with Grimes Air conditioning for at least 40 years.
Timmy Grimes and his staff are top notch. I recently purchased a Air condition unit for my apartment and feel like I got an incredible deal.

Timmy’s Air Cond Tech were on site the very next day installing the new unit. These guys did a great job. and I know that Grimes will stand behind me if I should need repairs.
E Smith

5 star review

Prompt. proficient, professional , local business that provides fast , reasonably priced services. I bought a condo for a rental investment a couple years ago that has an A/C unit in it that Grimes installed in 1986. When it had a minor problem, they fixed it when most companies would have just tried to replace it. It still runs great and is 31 years old! That’s the kind of company I want to do business with.
T Walsh

5 star review

AMAZING!!! IF YOUR LOOKIG FOR FAIR PRICING, QUALITY PRODUCTS AND AMAZING WORKMANSHIP LOOK NO FURTHER THAN GRIMES HEATING AND AC!!!
I am trilled and so excited about my new AC system and Grimes AC is the reason that I feel this way!
I sought out many company’s from national to local contractors. Before I contacted Grimes AC, I had 6 estimates for the work I needed done. It involved new duct work, relocation of the outside unit and the inside air handler. I needed an electrician to run new wiring and I needed all new copper lines run as well.
We don’t live in a million dollar home and every company that came to my home before Grimes treated us as if we were just poor slobs with no money that wanted a new system.
Yes, money was a concern but we really just wanted the most reliable and efficient unit for our space without going to the extreme and we were willing to pay what it cost for a professional to advise us and complete the work.
I was so disheartened by all the contractors that came out. We had estimates that ranged from $3700.00 to $12500.00, for a 1160 sq ft home, but no one seemed to know what we really needed for sure and each one was either overkill or bottom of the barrel.
No one payed attention to what we said or asked for or even seemed interested in doing the job.

I decided to get one more estimate and just see if all companies around were the same and Grimes was the last company I chose. I hadn’t called them before because they were in another town about 30 miles away and I was trying to stay close to home for future service needs or emergencies.

I called the office on Wednesday morning and spoke to Kristen who was upbeat and nice and said she’d need to call me back with a time someone could come out. Within 15 minutes she had called to schedule the appt. for the next morning.
The following morning the estimator showed up and was actually on time. He came in and introduced himself only for me to find out he wadnt just “Joe estamitor” coming to do his job, but that it was Timmy Grimes, the owner of the company!!! He was efficient and fast but listened to my concerns and what I needed and wanted! He took pics and then set down with me and did his estimate that included everything even the outside electrical contractor, right at my kitchen table! NO WEEKS WAITING on an email. He gave me the costs for the additional equipment I asked about and didn’t try to up sale me on things I didn’t need.
He told me exactly what we needed to do to accommodate what we wanted to accomplish and was pleasant and kind, NEVER condescending, and he left me to discuss it with my husband that evening.
I called the office the following day, which was a holiday to boot, with questions and HE called me back within minutes, WITH ANSWERS!!!

From estimate to completion of my job it took just over a week, 1 1/2 days from beginning of actuall work to completion. Mr Grimes scheduled the electrician we needed who was extreamly nice and efficient then Mr Grimes took the time to come to the job the morning they started and walked through everything with his crew before they started. The crew was courteous, kind and efficient and left my house and property clean each day.
When they were finished Brian the technician walked me through everything and addressed any concerns I might have had.

My house has never felt so comfortable or been so quiet with the air running!! I’m so pleased and impressed with this company.
GRIMES AC WAS THE PERFECT CHOICE!!!
Thank you to Mr. Grimes and ALL HIS STAFF!! You are all professionals and deserve great praise and respect!! A 5 star rating doesn’t even seem adequate!!!

PS I purchased the extra equipment and a ten year warranty on Labor and I still fell within my budget. I have a new TRANE AC in my home and I am thrilled!
Richard L.

5 star review

So glad to have Don come to do our maintenance work last week. He listened to every concern I had and made sure he checked off every item. He was very thorough and I look forward to working with him again.
Pat T.

5 star review

My family and I have been doing business with Grimes Air Conditioning for years and we have always been pleased with their services and staff. We have also use Grimes for servicing our rental units, knowing that we will get a honest quote. Thanks for taking care of us and our tenants over the years.
jonathan s.

5 star review

Scott was friendly and knowledgeable. He gave me helpful tips on keeping the system at my facility running smoothly. Very professional and appreciated how quickly Christine in the office responded. Will call them again!
Sharon R.

5 star review

Grimes Heating & Air has been servicing the Navy SEAL museum as well as my families homes for a long time. There customer service has been top notch as well as there response time for repairs. I highly recommend using Grimes for your Air conditioning needs.
Philip R.

5 star review

I always recommend Grimes AC when friends state they are having
problems or need a new AC unit. The company always cares about
their customers needs and are very reliable. Their service is second to none.
Peter B.

5 star review

Called Grimes A/C went out over the summer in August they had someone out the next day. Quick fix and had us back to being cool. If you’re looking for an A/C company this is the one. Thanks Grimes.
Brian Q.

5 star review

Grimes Air Conditioning installed a top of the line A/C system in my home. They have the best prices and fastest service. I have referred them to several friends and they agree. I would recommend them t anyone needing an A/C system or service.
Daryl K.

5 star review

Derrick the service tech went straight to the problem and fixed it. He explained clearly was he was doing and was most polite. Not a good way to start the day with AC problems but service was no pain.
Ronnie H.

5 star review

We hired Grimes to repair our residential AC unit. They came when they said they would and fixed our issue in record time. We will definitely call them again and recommend them to our neighbors.
SUSAN O.

5 star review

I HAVE HAD A FEW DIFFERENT AC COMPANY’S GIVE ME AN ESTIMATE AND GRIMES BY FAR WAS THE BEST PRICE AND AND THE WORK WAS DONE ON TIME AND THE BEST IS THEY WERE VERY CLEAN AND NEAT, YOU WONT BE DISAPPOINTED.
Robert O.

5 star review

Had new central a/c replaced, they were on time,very clean installation job and the unit works great.would definitely recommend Grimes Air Conditioning to anyone. Thanks for a great job.
Bill N.

5 star review

I have been using Grimes for ten years. They have been to many of my propertites at the most difficult times. When your AC isn’t working in August at 8 pm they were there, or in Feb when your heat doesn’t work they were there. Their people from the office to the field tech are curtious clean and professional. I highly recomend them.
Donald C.

5 star review

I recently had an emergency with our heat pump unit. Fortunately I had done a little home work as the problem was not entirely unexpected and had called several contractors for some proposals . After doing my due diligence Grimes Heating and Air Conditioning provided an overall comprehensive proposal with a rebate and a company discount. As this happened on Dec 17th(a Sunday) I called Grimes on Monday and changed our proposal from a Trane heat pump system to Trane straight cool with a heat element. I told Robert Allen the General Mgr. that I had my family from NY coming in on 12/22 for the Holidays and how soon could it get installed. He said they had a unit on hand and could install it on 12/20 two days later. The installers, Brian and Evan showed up at a little after 8:00AM that day. When they took the air handler off their truck the packaging had been damaged and had also damaged the unit itself. As the installers were doing other work one of the other employees took the damaged unit back to the Trane warehouse in PSL and brought back a new unit. . The entire install was completed by about 4:00PM. Not only did they leave my house just as they found it but they rebuilt my in house stand for the air handler and the air intake area. All in all the Grimes team did a stellar job and I would highly recommend them to one and all.
Gary F.

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